#MyFavouritePark This year a record breaking 1,582 parks and green spaces were awarded the prestigious, international Green Flag Award. You can find your nearest winning parks at greenflagaward.org. Because we all know how much parks mean to people, the annual People’s Choice award is now open – giving the public a chance to vote for their […]
#WereWatchingYou Back in March, Harrogate Borough Council joined forces with Keep Britain Tidy to take part in a national ‘We’re watching you’ campaign which set its sights on dog owners who act irresponsibly when they think they aren’t being watched. The campaign has been so successful in the Harrogate district that it has […]
A new anti-litter project is to be launched this week in seven areas across England, which encourages cleaner streets and also benefits local charities and good causes. The ‘Bin it for Good’ scheme, which is funded by the Wrigley Company and delivered in partnership with Keep Britain Tidy, aims to encourage residents to do the […]
We accept the following methods of payment – Mastercard, Visa, Visa Debit and PayPal.
Payment is charged immediately after security checks from your bank issuer and Captiva have been authorized.
We will send you an acknowledgement email on successful completion of an order on the site. This email will detail the order that you have placed and will give you an order reference number. We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Failure to provide us with an order reference number on request will result in a delay with your enquiry. Once your order has been accepted and dispatched to you we will send you a confirmation email.
Please contact us if you do not receive an acknowledgement email and we will make sure it is not a problem with our system. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating our emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location. You may also need to ensure that all of the details entered are correct, please pay particular attention to your payment card details, email address and delivery addresses.
All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods we may be in a position where we cannot supply an item or there may be an unexpected delay in despatch. Our system does not record individual size quantities, if you order several items in the same size you may experience a slight delay. If this is the case, we will let you know as soon as possible and will offer to substitute the item for another item of similar style/colour/ size or we will offer a refund.
We endeavour to process orders as quickly as possible as we know how exciting it is to get your order promptly, however please allow 24 â€“ 72 working hours as a guide.
"They truly understood the look I was going for and completely nailed it!" - greg_ross28
"Don't wait any longer to call up the team, you're only hurting yourself by postponing!" - mobrien78
"It was really fun getting to know the team during the project. They were all helpful in answering my questions and made me feel completely at ease." - krazyjoe1
We are currently expecting all deliveries to now be in the new year.